Legal
Privacy Policy
When you use our platform, you trust us with your information. We take your privacy seriously and work to protect the personal data entrusted to us. Please review this Privacy Policy carefully.
Overview
This Privacy Policy for Utopia Funders, LLC ("Utopia Funders," "we," "us," or "our") describes how we collect, use, retain, and disclose personal data when you use our website, platform, and related services (collectively, the "Services"), including when you:
- Visit our website at utopiafunders.com or another page that links to this Privacy Policy;
- Create or use an account, submit an inquiry or application, seek capital as an individual or on behalf of a business or other organization (collectively, "Capital Seekers"), offer or potentially provide capital as an investor, lender, or other funding source (collectively, "Capital Providers"), communicate with another user, or otherwise interact with us.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. You may contact us at contact@utopiafunders.com with any questions.
The Personal Data That We Collect or Process
"Personal data" means information that identifies, relates to, describes, or could reasonably be linked with you. Depending on how you interact with the Services, we may collect your name, email address, telephone number, mailing or billing address, professional information, profile information, payment information, account credentials (if applicable), and other information described below.
What kind of personal data is collected?
- When you visit our website: Whether or not you sign in, we may automatically collect certain device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring pages, approximate location, and information about how and when you use the Services. We use this information to operate, secure, and improve the Services and for internal analytics and reporting.
- When you create an account or submit an inquiry or application: We collect the personal data that you provide when you create an account or submit an inquiry or application through our Services. Depending on how you use the Services, this may include your name, email address, phone number, company information, and any additional information or documents you choose to provide.
- When you interact with our platform: We collect information that you provide when you send messages, submit inquiries, upload documents, request support, participate in a potential match, or otherwise communicate through or about the Services.
- When you use our Services: We collect information that you provide or create while using our Services, including the following:
- If you are a Capital Provider, you may provide information about yourself or your organization, including contact information, a photograph, biography, professional experience, investment interests, preferred industries, geographic preferences, and funding criteria. Unless you choose to share it or we explain otherwise, your personal profile information will not be publicly displayed.
- If you are a Capital Seeker, you may provide information about yourself and, where applicable, the business or other organization on whose behalf you are seeking capital. This may include information about the organization, its owners or management team, the amount and type of capital sought, the intended use of the funding, and any other supporting information. You may also upload photographs, videos, business materials, financial information, or other supporting documents. This information may be shared with Capital Providers as directed or authorized by you or as reasonably necessary to provide the matching Services.
- If you provide personal data about another person, such as a team member, representative, or reference, you represent that you have the authority or consent necessary for us to collect, use, and disclose that information as described in this Privacy Policy. If that person asks us to remove their information, we will review and respond to the request as appropriate.
For what purpose will my personal data be used?
We use personal data to create and maintain accounts, process inquiries and applications, operate the Services, facilitate introductions and potential matches between Capital Seekers and Capital Providers, support communications, respond to requests, and provide customer service.
We may also use personal data to verify identities and account information, protect against fraud or misuse, improve and personalize the Services, communicate about platform activity or updates, and provide information about opportunities or features that may be relevant to you.
Where appropriate, we may use publicly available or third-party sources, such as professional networking sites, to confirm information you provide.
We may also disclose personal data to affiliated companies, service providers, potential matches, and other third parties as described below.
Can third parties see my personal data?
- If you are a Capital Provider: Information you choose to include in your profile may be made available to Capital Seekers when necessary to facilitate a potential match or when you authorize us to share it. We will only share your information as described in this Privacy Policy or as authorized by you.
- If you are a Capital Seeker: Information you submit about yourself, and, where applicable, the business or other organization you represent, its owners or management team, or your request for capital, may be shared with Capital Providers whom you select, to whom you direct us to disclose it, or whom we identify as a potential match. We do not intend to make nonpublic application materials available to the general public unless you choose to publish or share them.
- Like many online services, we may use cookies and similar technologies to operate the Services, remember preferences, understand usage, maintain security, and improve performance.
Other third parties may include:
- Service providers that host, maintain, secure, or support the Services;
- Analytics, communications, customer support, identity verification, and fraud prevention providers;
- Payment processors or financial-service providers, when applicable;
- Professional advisers, including attorneys, accountants, consultants, and insurers; and
- Government authorities or other parties, when required by law or necessary to protect legal rights.
Some third parties may collect information through cookies or similar technologies when you use the Services. Their collection and use of information may be governed by their own privacy policies.
Children's and Minors' Data
The Services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from anyone under 18. If we learn that we have collected personal data from a person under 18, we will take reasonable steps to delete it.
How We Use Your Information
We use information that we collect about you or that you provide to us, including personal data, to:
- Provide, operate, maintain, and improve the Services and their contents and features;
- Create and administer accounts, process inquiries and applications, and fulfill the purposes for which you provide information;
- Facilitate introductions, communications, and potential matches between Capital Seekers and Capital Providers;
- Carry out our obligations and enforce our rights under agreements entered into between you and us, including for billing and collection when applicable;
- Send administrative notices, respond to inquiries, provide customer support, and notify you about changes to the Services;
- Protect the security and integrity of the Services, prevent fraud or misuse, and comply with legal obligations;
- Use information in another way disclosed to you when it is collected; and
- Use information for another purpose with your consent.
The usage information we collect, whether or not connected to other personal data, may help us improve the Services and provide a more useful and personalized experience by enabling us to:
- Estimate audience size and usage patterns;
- Remember preferences and tailor the Services to users' interests;
- Improve navigation, searches, functionality, and performance; and
- Recognize users when they return to the Services.
Who We Disclose Your Information To
We may disclose aggregated or deidentified information that does not reasonably identify an individual without restriction.
We may also disclose personal data that we collect or that you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates, if any;
- To contractors, service providers, and other third parties that support our operations and are permitted to use the information only for the services they provide;
- To Capital Providers, Capital Seekers, and other users as necessary to facilitate an introduction or potential match, consistent with your choices and the Services you request; and
- To fulfill another purpose for which you provide the information or with your consent.
We may also disclose personal data:
- To comply with a court order, law, legal process, or government or regulatory request;
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
- If we believe disclosure is necessary or appropriate to protect the rights, property, safety, or security of Utopia Funders, our users, or others, or to investigate suspected fraud or misuse.
Your Rights and Choices About Your Information
Depending on where you live, you may have rights concerning your personal data, including the right to request access, correction, deletion, or a copy of certain information. You may also be able to update some information directly through your account, where available, or by contacting us. We may need to verify your identity before completing a request, and some requests may be limited by applicable law.
Advertising, marketing, cookies, and other tracking technology choices:
- Cookies and Other Tracking Technologies. Most browsers allow you to refuse or delete cookies or alert you when cookies are being sent. If you disable cookies or similar technologies, some features of the Services may not function properly. Some browsers also offer a "Do Not Track" setting; because there is not a uniform standard for responding to these signals, the Services may not respond to all such signals.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical safeguards designed to protect personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no website, mobile application, electronic storage system, or online transmission is completely secure, and we cannot guarantee absolute security. Email, text messages, and chats may not be secure, so you should carefully consider what information you send through those channels.
If you create an account, you are also responsible for protecting your account credentials and devices and for notifying us promptly if you believe your account has been accessed or used without authorization.
How We Retain Your Personal Data
We retain personal data for as long as reasonably necessary to provide the Services, maintain our operations, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect against fraud or security threats. When personal data is no longer reasonably needed, we may delete, destroy, or deidentify it, subject to applicable law and legitimate business needs.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy through the Services and revise the "Effective Date." We may provide additional notice when required by law or when we make material changes. You should review this Privacy Policy periodically for updates.
Contact Information
To exercise your rights or ask questions or submit comments about this Privacy Policy or our privacy practices, contact us at:
Utopia Funders, LLC
contact@utopiafunders.com
